Customer Service Core Values
- Provide HIGH VALUE SERVICE.
- Consistently EASY TO WORK WITH.
- CAN BE TRUSTED and operate with minimal supervision.
- Continue to MEET SCHEDULE commitments.
- DELIVER HIGH QUALITY project designs and analysis.
ControlPoint Technologies provides clients with technical engineering expertise, quality solutions, and is considered a valued consultant.
Our services can be used to leverage greater project results by supplementing a client’s internal resources. We work with our clients to understand their needs and identify the goals and requirements for each project, communicating with all client stakeholders.
We dedicate leadership staff to each project to ensure valued results are achieved by directly supporting a client’s teams, systems, operations, and objectives.
The most valuable assets we have are the knowledge-based skills and experiences of our employees.
Every project is staffed and managed by a team of highly qualified professionals who have direct customer experience.
Our experience offers a unique insight into the culture of our clients and enables us to effectively coordinate and communicate with the client throughout each project.
We believe this team-based work environment translates to higher quality deliverables to our customers.